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All orders will be processed and shipped according to the following schedule:
Orders placed before 12:00pm EST: Shipped Same Day
Orders placed after 12:00pm EST: Shipped Next Business Day
Weekend and Holiday Orders: Shipped Next Business Day
Expedited: 4-6 Business Days
2-Day Shipping: 1-2 Business Days
Weekend and Holiday Orders: Shipped on the next open business day via the selected shipping method
If would like to cancel your order please contact our Consumer Satisfaction Team for assistance. Please note that orders are not eligible for cancellation once they have shipped.
Order Subtotal (after discounts)
Get in touch with us at firstname.lastname@example.org
If you made an error when placing your order, please contact email@example.com as soon as possible and we will do our best to assist you. Note: once an order has been fully processed we cannot make a revision
Orders are processed within 1-2 business days. Be on the lookout for your tracking number as soon as your order leaves our warehouse.
International orders do not qualify for free return shipping. Exceptions include defective items and shipping errors made by Children of Design. Import duties and VAT charges may apply for international deliveries and are not included in your order’s total. Children of Design assumes no responsibility for import duties or customs charges.
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
The following refund options are supported:
For instructions on how to ship the returned products, refer to the email received after placing the return request.
Once your returned item is received and inspected, you will be notified via an email. the refund request will be processed within 5 - 7 working days after that.
If you have any queries regarding return or refund, reach out to us at firstname.lastname@example.org.